Last Updated: [13/2/2026]

At Digital Materials BD (accessible from [digitalmaterialsbd.com]), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Digital Materials BD and how we use it.

1. Information We Collect

When you visit our website or place an order, we may ask for personal information to complete your transaction. This includes:

• Personal Information: Name, Email Address, and Phone Number (for WhatsApp delivery/support).

• Order Details: The specific digital products or subscriptions you are purchasing.

• Payment Information:

  • We DO NOT collect or store your bKash, Nagad, Rocket, or Bank PINs/Passwords.

  • We ONLY collect the Transaction ID (TrxID), the Sender Number (the number you paid from), and the Payment Method used to verify your payment.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Process and Deliver Orders: Sending your subscription credentials, license keys, or activation links via Email or WhatsApp.

• Verify Payments: Checking the Transaction ID against our bKash/Nagad/Rocket records to confirm your purchase.

• Customer Support: Communicating with you to resolve technical issues, handle warranty claims, or answer pre-sales questions.

• Updates & Offers: Sending you emails about order status, renewal reminders, or special discounts (you can opt-out of marketing emails at any time).

3. Data Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it.

• Your account credentials (for shared accounts) are delivered securely.

• We use standard security protocols to protect our website and database.

• However, remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., email service providers), so long as those parties agree to keep this information confidential.

5. Cookies

Like any other website, Digital Materials BD uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

6. Children’s Information

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.